May 25, 2022 | 1:00 - 1:50 pm ET

Fast Track Your Organization’s CX Goals with a Scalable API Strategy

Customer expectations have changed. In an increasingly digital world, customers expect seamless, omnichannel interactions with your organization. From hyperpersonalization to real-time data, marketing execution and customer experience (CX) success is now dependent on technology, and that means it’s dependent on you, the CIO and your IT team.    

As operations become digitized in an increasingly competitive world, it’s imperative that you deliver your organization’s strategic CX needs swiftly, efficiently, and cost-effectively. A self-service API strategy that is focused on solving consumer problems can cut your development time drastically and get new initiatives live quickly.   

Join StrategicCIO360 and Concentrix Catalyst for a complimentary webinar on May 25, 1:00 – 1:50 pm ET, to learn how to generate faster – and better – turnkey business capabilities. You’ll come away with a roadmap for your API strategy to drive revenue and value, as well as speed up delivery.  

  • Develop strategies to deploy APIs that enable product ecosystems – which in turn will drive value for their business 
  • Drive adoption of APIs throughout the organization through a comprehensive strategy that supports business objectives 
  • Gain insight into potential vulnerabilities and protect your organization from one of the fastest growing attack vectors on the internet.  

Secure your complimentary seat today and harness the power of APIs to deliver your organization’s CX needs.  




Patrick Chipman

Vice President, API Technology and Architecture

Coming soon.

Lou Powell

Executive Vice President, Solutions and Innovation, Concentrix Catalyst

Lou Powell brings a steadfast drive for innovation to his role as Executive Vice President of Solutions and Innovation at Concentrix Catalyst, a Google Apigee Partner that was awarded 2019 and 2020 Apigee Partner of the Year distinctions. At Concentrix Catalyst, he works closely with businesses to create pioneering experiences and accelerate outcomes, unlocking greater value and market leadership. He worked in advertising and digital marketing before launching his own business, Vanick Digital, which he led for 19 years before acquisition by Concentrix Catalyst. Lou is a lifelong student of technology pattern adoption and the practices of tech natives, and he brings a design-thinking approach to technology in all of his work.


Melanie Nolen

Research Director, Chief Executive Group

Melanie is research director for Chief Executive Group and research editor for Corporate Board Member and Chief Executive magazines. She has two decades of experience writing for the corporate and financial industry across Canada and the United States. She is based in Florida.

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