3 Ways CIOs Can Embrace Their Inner Chief Customer Officer
Digital systems play an increasingly vital role in keeping the customer happy today, and that’s shifting the information officer’s role.
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Digital systems play an increasingly vital role in keeping the customer happy today, and that’s shifting the information officer’s role.
CEO Bill Koenigsberg stresses customization, diversity and personalization to help his company navigate new expectations.
It isn’t just about the customer, says Moxtra CTO Stanley Huang. Connecting employees with each other is critical to your whole operation today.
If you’re not planning on bringing people back any time soon, it pays to continually assess your progress as a fully remote operation, and keep these lessons in mind.
Hint: your employees shouldn’t be using their personal devices to do their jobs better.
Technology spending is a tempting target for some in the C-Suite, but the moment is right for accelerating, not pulling back, says Mike Rulf, Syntax CTO.
To retain them successfully, you first need to understand why they’re leaving—and that’s not as simple a question as many might think.
After providing a massive lift during the early days of the pandemic, CIOs are thinking about digital strategies in new ways, says Unit4 CIO Shivkumar Gopalan.
Sectigo CIO Ed Giaquinto argues that all business leaders—not just those in IT—need to be able to measure performance for digital transformation to succeed.
The dangers of tech are real, says tech leader and author Ben Pring, and information officers need to lead the way in taking them on.
